To find drivers for unknown devices in Windows, we need to access device manager where you can manage all your hardware device drivers. To open device manager in Windows 8, press “Win + X” to open the power user menu and then select the option “Device Manager.” If you are using Windows 7 or Vista, you can search for the device manager. The USB device descriptor is the part that stores information for any of your USB gadgets. And when it fails, it means it is not able to recognize a USB device. The result is error messages such as 'one of the USB devices attached to your computer has malfunctioned, unknown USB device or tries reconnecting the device' among other baring messages. From there, look for the “Universal Serial Bus controllers” option and then right click on each one of the USB drivers and select the Update Driver from the menu. Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for USB. You’ll see information about Unknown Devices in the Device Manager. To open it on Windows 10, 8.1, or 8, right-click in the bottom-left corner of the screen or press Windows Key + X and select Device Manager. On Windows 7, press Windows Key + R, type devmgmt.msc into the Run dialog, and press Enter. Windows 10: Unknown USB Device (Device Descriptor Request Failed). Hopefully it's more of a Windows 10 driver thing than USB 3.0. Ev1lchris Senior Member.

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Summary :

When you encounter the Unknown USB Device Set Address Failed error, you will be unable to use the USB as normal. To solve this issue, we collect some useful solutions and show them in this post. You can try them to help you out.

SanDisk/Seagate External Hard Drive/WD My Passport Set Address Failed

Sometimes, when you connect an external USB device like a WD my passport, Seagate external hard drive, or SanDisk drive to your computer, you may discover that the drive doesn’t work. Then, you can access Device Manager to check whether there is something wrong with the drive.

There are some common errors like:

• Unknown USB Device (Port Reset Failed)
• Unknown USB Device (Set Address Failed)
• And more…

MiniTool Software hasn’t talked about the Unknown USB Device Set Address Failed issue. In this post, we will show you some solutions.

These solutions are available for WD my passport set address failed, Seagate external hard drive set address failed, and SanDisk set address failed. Of course, if you are using other brands of USB devices, they can also work.

If you are sure the exact reason for this issue, you can try these solutions one by one until you find the most suitable one for your case.

How to solve unknown USB device set address failed?

• Modify Power Options
• Update or roll back the device driver
• Use Hardware and Devices Troubleshooter
• Turn off Fast Startup

Solution 1: Modify Power Options

If you are using a laptop, you need to check whether the setting in Power Option is set correctly. You can follow these steps to modify Power Options:

1. Press Win+R to open Run.

2. Type cpl and press Enter to directly open Power Options.

3. Click the Change plan settings link that is next to the preferred plan the system selects.

4. Click the Change advanced power settings link to continue.

5. Scroll down to the USB settings section and then set Disable for both the scenarios: On Battery and Plugged in.

6. Click OK to keep the change.

Solution 2: Update or Roll Back the USB Device Driver

If the USB device driver is not up-to-date, the Unknown USB Device Set Address Failed error can appear. On the other hand, this issue can also happen after you update the device driver. You need to verify which situation you are facing and then choose to update or roll back the USB device driver.

If you need to update the device driver, you can refer to this post: How to Update Device Drivers Windows 10 (2 Ways).

If you need to roll back the device driver, you can refer to this post: How to Roll Back a Driver in Windows? A Step-by-Step Guide.

Solution 3: Use Hardware and Devices Troubleshooter

You can also use the Hardware and Devices Troubleshooter to get rid of the Unknown USB Device Set Address Failed issue. You just need to go to Start > Settings > Update & Security > Troubleshoot > Hardware and Devices, and then follow the on-screen guide to do the job.

Solution 4: Turn off Fast Startup

1. Press Win+R to open Run.

2. Type cpl and press Enter to directly open Power Options.

3. Click Choose what the power button does.

4. Click Change settings that are currently unavailable.

5. Uncheck the Turn on fast start-up (recommended).

Those are the solutions to Unknown USB Device Set Address Failed. We hope they can help you out. Should you have any related issues, you can let us know in the comment.

How to Fix USB Device Not Recognized Issue in Windows 10: – It is practically impossible to find someone who doesn’t use external drives like USB, external hard disks or mouse. Anyone who have ever used an external drive must have come across some of the error messages like “USB device not recognized”. This problem persists irrespective of which operating system the user is using. Usually, as soon as an external drive is connected to the computer, a pop-up box appears saying “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” It sometimes gets annoying when we wanted to do something really important with the external drive. There are a number of troubleshooting options available to fix the problem. We are trying to provide you with the most feasible ones.

Also read: –Top Free USB data recovery software for windows

Why does the “USB not detected” message pops up?

The “USB not detected” message pops up due to a variety of reasons. Some of which are:

• After the USB is safely removed from the port, the computer disables the particular port which might be the reason for this error message.
• The currently loaded device driver has become corrupt or unstable.
• Outdated drivers.
• The external drive is entering selective suspend.
• The USB controllers have become corrupt or unstable.
• Outdated system hardware.

How to fix a “USB device not recognized” issue?

Method 1 – Reboot your PC

Whatever the problem maybe, the first step is to reboot your PC. This is because, in most of the cases, a simple restart of your PC resolves most of the problems. So remove the external drive which is causing the problem and restart. Now reinsert the external drive and the issue will be fixed, most probably.

Method 2 – Reinstall your external USB driver

If the problem occurs due to corrupted or unstable nature of the external hard drive, then you will need to reinstall and reconnect again. To do that follow these steps:

First of all Unplug your USB device from your computer.

1 – Now, Go to: windows 10 search box and search device manager.

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2 – Click on Disk Drives. Right-click on the usb driver which is causing the problem. Click Uninstall.

3 – When the driver is uninstalled, Click on Actionand then click on scan for hardware changes. The driver will again get reinstalled.

Now, Plug your USB again and see if it works.

Method 3 – Update your PC drivers

One of the main reasons why “USB not recognized” trouble occurs is having an outdated driver.

In such a case, search for device manager in windows 10 search box.

If you find a driver with an error message like “Unknown Device” or “Unidentified USB device”, then right click the particular driver and click update.

Method 4 – Disconnect any other removable disk to avoid conflict

Using multiple USB connections simultaneously can cause many problems. It is safer to remove all other connections and use a single USB connection at a time to avoid conflict.

Method 5 – Scan for Hardware changes

Scanning for hardware changes will most probably fix your issue of USB not getting recognized. To scan for hardware changes, follow these steps:

1 – Go to Control Panel -> Device Manager.

2 – The Device Manager window will now appear. Select the drive that is causing the problem. Now click on Action menu and then click on Scan for hardware changes. If any update for the hardware appears, perform it.

Method 6 – Run the Hardware and Device trouble-shooter

1 – Go to https://support.microsoft.com/en-in/help/17614/automatically-diagnose-and-fix-windows-usb-problems

2 – Click on Download to download WinUSB.DiagCab (Windows USB troubleshooter)

3 – Now, run the troubleshooter on your PC to automatically detect and fix USB problems on your PC.

Method 7 – Repair the “USB not recognized” issue with Hotfix

There is an official repairing program by Microsoft known as Hotfix. The Hotfix is a troubleshooting software that is present as default in Windows 7, Windows 8/8.1, Windows Server 2012 and Windows Server 2012 R2. Using Hotfix will most probably solve your issue. To use Hotfix, follow these steps:

For Windows 8:

• Visit https://support.microsoft.com/en-gb/kb/2830154 to get Hotfix. Click on Hotfix Download Available.

• If a user account control permission appears, click on Continue > click Yes. Accept the license agreement. On the next page, check the box beside Windows 8 RTM. Enter your email address then click on Request Hotfix.

• An email with the download link to the requested Hotfix will be sent to your email.

For Windows 7:

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• Go to the link https://support.microsoft.com/en-gb/kb/974476 and follow the same steps as above.

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Method 8 – Disable USB Selective Suspend Setting

There is a USB selective suspend setting which might be causing the trouble. To disable the USB Selective Suspend Setting, follow these steps:

1 – Go to Control Panels and search for “Power options”.

2 – Click on Change plan settings.

3 – Click on Change advanced power settings.

4 – Go to USB settings and click on [+] expand button. Expand the USB selective suspend setting.

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5 – Click on Plugged in and choose disabled as the option.

If you are using a laptop , choose disabled as the option under on Battery too. Click Apply then on OK.

Method 9 – Install your motherboard chipset drivers

The last method to fix the issue of “USB not recognized” is to install your motherboard chipset drivers. To do the same, follow these steps:

• Find the name of the motherboard manufacturer.
• Go to the computer manufacturer website to find the appropriate drivers.
• You can also contact your computer manufacturer if it is possible.